Customer Care Representative

Website 3D Trance Limited

Customer Care Representative at 3D Trance Limited

3DTrance Limited is an Architectural firm that started out as a Visualization and Animation Studio, that is focused on providing cutting edge design with modern day trends in Technology and Innovative research in Construction Materials. We offer Architectural services such a; Design and Build, Real Estate Service in Layout Design, Visualization, Presentation, Walkthrough, Breakers, Animations.
We are recruiting to fill the position below:

Job Title: Customer Care Representative

Job Description

Our growing business is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem.
The successful candidate for this role will have a strong command of the company’s customer service policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.

Responsibilities

Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
Update customer information in the customer service database during and after each call
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers

Requirements

OND/HND/BSc (Associate degree in a business related field preferred)
Ability to remain professional and courteous with customers at all times
Must be available to work occasional nights, holidays and weekends
Excellent verbal and written communication skills
Comfortable using computers
Experience working with customer support

Application Closing Date
2nd March, 2021.

How to Apply
Interested and qualified candidates should forward their CV to: hrinfo3dtrance@gmail.com using the Job Title as the subject of the email.

To apply for this job email your details to hrinfo3dtrance@gmail.com


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

To apply for this job email your details to hrinfo3dtrance@gmail.com


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

Contact us

3D Trance Limited

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