Collection Officer

Collection Officer at Bytefin Nigeria Limited

Bytefin is an finance tech company and has been granted a loan business license by the Lagos government. Bytefin’s main business is to provide personal credit loan services to Nigerian citizens!
We are recruiting to fill the position below:

Job Title: Collection Officer

Employment Type: Part-time

Details

A Tele Collector recovers overdue payments on accounts, tracks debtors down by phone or mail, assists them to make payments by negotiating repayment plans, and encouraging them to find alternative payment solutions.

Job Description

Contacting & Interacting with Debtors via telephone:
Collecting payment on debts
Understanding reasons for late payment.
Ensuring the resolution of delinquent accounts
Tracking outstanding debts
Plan course of action to recover owed money.
Negotiating payoff deadlines and payment plans.
Work closely with Team leads, Operations Manager, and Head of Operations to ensure synergy and all-time customer satisfaction while ensuring debts are being recovered and paid up.
Adherence to call script and call center policies.
Compile Reports

Requirements

Interested candidates should possess a Degree, HND or OND qualification with 0-1 year work experience.
Effective Communication Skills
Effective Negotiation skills
Proven Experience as a customer care service personnel /Telecollection Officer

Salary
NGN30,000 – NGN50,000 / Month.

Application Closing Date
29th July, 2021.

How to Apply
Interested and qualified candidates should send their CV to: Byterfinnigeria@gmail.com using the Job Title as the subject of the email.