Customer Service Representative

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

JOB DUTIES:

– Answering Customer enquiries;

– Taking orders online;

– Attending to phone calls;

– Resolving customer complaints;

– Any other administrative duties as required by management;

REQUIREMENTS:

-Female

-OND, HND & Bachelor’s Degree

-Excellent Communication Skills (Verbal and writing)

-Good Diction

-Computer Skills (Word, Excel, Powerpoint)

-Must be within the age of 22 – 27

-Multitasking & Organisational Skills

-Good Team Player

-Experience is not required as applicant will be trained

Resumption Date: As soon as possible.

Location: Ijora, Lagos.

Salary: #50,000

Contract type: Full time.