Test Centre Administrator

  • Freelance
  • Lagos
  • Freelance
  • Lagos

Website Dragnet Solutions Limited

Test Centre Administrator at Dragnet Solutions Limited

Dragnet Solutions Limited is a firm that specializes in the design, development and implementation of people screening solutions that can be deployed in a variety of uses covering both the workplace and the educational arena.
We are recruiting to fill the position of:

Job Title: Test Centre Administrator

Location: Nigeria
Job Summary

The Test Center Administrator (TCA) will serve as the face of Dragnet in our Prometric centre.
The position requires TCAs to manage the exam processes by verifying candidate identification, monitoring exams, and maintaining strict policies and guidelines to uphold the highest standards for exam integrity in the world.

Key Responsibilities

Maintain and apply expert knowledge of test centre policies, practices and procedures
Greet examinees and verify identification
Administer and proctor tests
Register and prepare candidate scorecards
If applicable, digitally scan and record candidate fingerprint identification
Continuously monitor candidates as they complete exams
Resolve or report candidate issues with urgency
Secure all computer software in the test centre at all times
Report any occurrences outside company guidelines to corporate management
Ability to be flexible with scheduling based on Dragnet capacity requirements.

Qualifications & Experience

BSc in any discipline
One-year customer service-related experience required
Ability to communicate with candidates effectively and with professionalism and authority
Ability to learn and apply operational and maintenance instructions, and other job documents
Ability to write detailed reports and correspondence
Ability to multitask and handle small tools, pack equipment for shipping or unpack for installation
Familiarity with computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing).
Physical Requirements:

Ability to remain in a stationary position for extended periods of time while administering exams
Ability to perform periodic walk-throughs
Visual requirements include the ability to adjust or focus computer screens and view the testing room while proctoring
Frequently positions self to maintain computers in the lab & office setting; including under the desks and in the server closet
Ability to enrol and pass a background check for administering federal government client exams.
Required Conduct:

Ensure every candidate receives a fair test
Represent Dragnet’s vision, mission and values
Inspire others to succeed
Ensure your test centre provides a best-in-class and comfortable testing experience
Permit only eligible candidates
Safeguard the test centre from misconduct.
Work Schedule:

Working days/hours(s): Monday-Friday, 8a.m-5pm.
Must be willing to work on specific Saturdays.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

To apply for this job please visit e-recruiter.ng.

To apply for this job please visit e-recruiter.ng.

Contact us

Dragnet Solutions Limited

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