Front Desk Supervisor

Front Desk Supervisor at Dreams by Dv8

Dreams by Dv8 is a luxury Hotel, Bar, and Restaurant chain in the heart of Surulere, a new way to experience the city. a place for the curious and courageous to dig deeper, finding inspiration in every unscripted adventure with no guidebooks required.
We are recruiting to fill the position below:

Job Title: Front Desk Supervisor

Job Brief

We are looking for a pleasant Front Desk Supervisor to undertake all receptionist and clerical duties at the desk of our main entrance.
You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined.
You should be able to deal with complaints and give accurate information.
A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages, etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels, etc.
Check, sort, and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files
Monitor office expenses and costs
Take up other duties as assigned (travel arrangements, schedules, etc.).

Requirements

High School Diploma; additional qualifications will be a plus
3 – 5 years relevant work experience.
Proven experience as front desk representative, agent, or relevant position
Sophisticated physical appearance
Familiarity with office machines (e.g. fax, printer, etc.)
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation.

Application Closing Date
6th August, 2021.

How to Apply
Interested and qualified candidates should send their CV and clear pictures to: nofisat@dreamsbydv8.com with the Job Title as the subject of the mail.