Restaurant Waiter & Waitress at Eric Kayser – 2 Openings
Eric Kayser is fast-growing restaurant with branches in Victoria Island and Ikoyi, Lagos State.
We are recruiting to fill the position below:
Job Title: Restaurant Waiter & Waitress
Slots: 2 Openings
We are looking for ambitious, hardworking, skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.
In this position, Waiter / Waitress uplifts the dining experience for customers.
We are looking for someone who will have the patience, personality and perseverance to thrive in this role.
Greet and escort customers to their tables.
Provide excellent wait service to ensure satisfaction.
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
Prepare tables by setting up linens, silverware and glasses.
Inform customers about the day’s specials.
Offer menu recommendations upon request.
Up-sell additional products when appropriate.
Take accurate food and drinks orders, using an order slip or by memorization.
Check customers’ Identification Card / Details to ensure they meet minimum age requirements for consumption of alcoholic beverages.
Communicate order details to the Kitchen Staff.
Serve food and drink orders.
Check dishes and kitchenware for cleanliness and presentation and report any problems.
Arrange table settings and maintain a tidy dining area.
Deliver checks and collect bill payments.
Carry dirty plates, glasses and silverware to kitchen for cleaning.
Meet with restaurant floor manager to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).
Follow all relevant health department regulations.
Provide outstanding customer service to guests.
Qualification and Experience
Diploma, HND in any field of study.
Minimum of 2 years experience obtained in a well-structured restaurant of a reputable organization.
Skills / Abilities:
Excellent customer service skills
Good physical abilities
Critical thinking and time management skills
Patience, Personality and Perseverance abilities
Active listening, effective communication skills with great team spirit
Excellent presentation skills
Basic math skills
Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
Flexibility to work in shifts
Food safety training is a plus.
Application Closing Date
8th July, 2021.
Mode of Application
Interested and qualified candidates should send their resume in Word document or PDF format to: Careers@erickayser.ng using the Job Title as the subject of the mail.
To apply for this job email your details to Careers@erickayser.ng