Showroom Manager

Showroom Manager at Kloverharris Limited

Kloverharris Limited is a Human resource/IT Consulting company that provides high quality services to businesses across Africa. We pride ourselves in how well we assist organizations overcome challenges that bother on optimal performance by proffering a wide array of solutions through the use of deep IT expertise, industry- wide expertise and highly proficient tools.
We are recruiting to fill the position below:

Job Title: Showroom Manager

Job Summary

The ideal candidate will be responsible for creating the right ambiance and positioning of products within a showroom.
He/She will drive traffic to the showroom in line with the organizational brand strategy whilst also creating great customer satisfaction at all times.

Responsibilities

Maintain the overall look and feel of the showroom in line with the brand’s requirements.
Oversee visual merchandising and ensure that products are strategically positioned.
Coordinate with the sales and brand manager in planning and coordinating product awareness events in the showroom.
Research on ways to develop new and creative ideas geared towards driving traffic to the showroom.
Deliver a luxurious brand experience for every client that walks into the showroom.
Deliver excellent customer service at all times to deepen the relationship between the organization and customers to retain them and increase loyalty.
Deliver accurate product information to help customers with their purchase decisions.
Ensure all security personnel and other front-line staff members are constantly in tune with the need to create excellent customer service to all customers/visitors.
Take all visitors on a tour of the showroom and pay attention to their needs.
Ensure that the Chef and Sous Chef are always at their stations.
Identify potential customers and invite them for demonstration sessions.
Capture customer data for all walk-in clients and manage an existing database.
Send follow up email to customers within 24 hours of their visit to the showroom.
Identify, analyze, and resolve customers’ complaints and issues.
Keep customers well informed of the brand’s products, services, and events.

Qualifications

A B.Sc / HND holder in Architecture from a reputable university
2 – 5 years proven experience in a similar role
Proven experience as an interior design architect
Sales and supervisory know-how are required for this position
Microsoft office proficiency
Ability to design and create spaces that are engaging and welcoming
Presentation and communication skills
Entrepreneurial and commercial thinking
Ability to apply expertise and technology for optimum results.

Application Closing Date
25th June, 2021.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@kloverharris.com using the Job Title as the subject of the e-mail.