Customer Service / Front Desk Officer

Website Madas Company Limited

Customer Service / Front Desk Officer at a Leading Financial Service Company – Madas Company Limited

Madas Company Limited – Our client, a leading Financial Service company in Nigeria which focuses on loans and supply chain finance seeks to recruit a competent and well-experienced individual into the position below:

Job Title: Customer Service / Front Desk Officer

Job Description

This is not limited to the following:

Contact client by telephone to sell the company’s service.
Receive walk-in clients and attend to their needs.
Record names, addresses, purchases, and reactions of prospects contacted.
Obtain customer information such as name, address, and payment method, and enter into CRM.
Deliver scripted sales pitch to the customer.
Record customer details including reaction to the product or service offered
Answer telephone calls from potential customers who are responding to advertisement.
Contact customers to follow up on initial interaction.
Adjust scripted sales pitch to meet needs of specific individuals
Cold call, direct email, and perform other lead generation activities.
Receiving Calls and Making call to solve customer questions, inquiries, complains.
Analyze the current customer base to identify potential sales opportunities
Stay up to date on company best practices, policies, products, pricing, and promotions
Increase overall sales efficiency and profitability through excellent salesmanship.

Qualifications, Knowledge, Skills and Competency

OND / HND / B.Sc holders
Familiarity with relevant software, such as Microsoft Office Suite
Strong interpersonal and communication skills (both verbal and written)
Critical thinking skills, analytical
Creatively-minded, good at thinking ‘outside the box’
Skills of persuasion
Computer skills
Ability to travel when necessary to meet with customers and/or stakeholders and build business relationships
Must be available full time
Proactive
People and customer management skills
Strong organizational skills
Good English Speaking
Good Telephone skill
Good customer communication skills
Working experience in call center or customer care center.

Requirements / Experience

Equivalent experience in related field acceptable as well
1-3 years experience in Customer service
Must be an intermediate level user of Microsoft office suite {Word, Excel and PowerPoint}
Must have passion for Sales
Good Telephone skill
Must live within Job location(Ojota, Ketu, Maryland).

Basic Salary

N40,000 monthly.

Application Closing Date
5th February, 2021.

Method of Application
Interested and qualified candidates should forward their CV’s to: itamah.ezekiel@madasfinance.com with position as subject title e.g. Customer Service / Front Desk Officer.

Note

If you are not qualified for this position please do not apply.
Only qualified and shortlisted candidates will be contacted.
Remuneration, attractive Basic and commission plus other benefits.
Only Candidates who stay within Job location will be considered.

To apply for this job email your details to itamah.ezekiel@madasfinance.com


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

To apply for this job email your details to itamah.ezekiel@madasfinance.com


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

Contact us

Madas Company Limited

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