Be a part of a team where you will:
Launch groceries retail stores in your city from scratch
Manage, control and direct of Groceries retail stores and continuously improve i) functionality ii) service level in order to achieve our Customer Experience goals.
Manage staffing plans, schedules, quality initiatives, process change initiatives, and other initiatives necessary to enable the Operations plans.
Manage a team of Supervisors with responsibility for each shift within a very fast-paced/ time-critical and demanding environment.
Set the requirements and expectations for Retail store Managers, Supervisors and Pickers.
Measure performance through metrics, providing feedback, and holding Retail store Managers and supervisors accountable for their performance and the performance of their teams.
Be proactive and ensure that best practices are shared across all Retail Stores and shifts.
Work closely with other teams (HR, Category Management, Finance, Facility contractors, Safety Manager, LiveOps…) to create and implement initiatives.
Supervise the maintenance of the working environment ensuring health and safety standards across your stores.
Achieve stock accuracy targets.
Continuously measure and evaluate the departmental goals and all work processes, available daily labor and daily production goals.
Improve quality and eliminate errors, reducing business costs.
Manage and report main KPIs on a weekly basis.
Perform administrative duties, and additional functions, as needed and determined by management
An impressive track record in a high-volume, fast-paced grocery chain, distribution or logistics environment
3-5 years of experience in retail, managing multidisciplinary teams
Fluency in local language and English
Working knowledge of Six Sigma tools and Lean techniques is preferred
An empathetic, inclusive and curious attitude
We are always looking for the best candidates, so if you think you would be a good fit even if you don’t meet 100% of the requirements we would love to hear from you!
Experience our Glovo Life benefits:
Enticing equity plan (if applicable)
Top-notch private health insurance
Monthly Glovo credit to spend on our restaurant products!
Flexible time off (take the time you need) and hybrid working model (own your time)
Enhanced parental leave including nursery support!
External learning budget
What you’ll find when working at Glovo:
Gas: Driven to deliver quality results quickly
Good Vibes: Bring positivity and communicate openly
Stay Humble: Self-aware and open to learning
Care: Uplift people and the planet
Glownership: Act as proud owners
High Bar: Focus on Top Performance
If you believe you match these values, we look forward to meeting you!
To apply for this job please visit boards.greenhouse.io.