Outlet Manager (Female)

Website Montaigne AH Limited

Outlet Manager (Female) at Montaigne AH Limited (2 Openings)

Montaigne Place is the leading luxury cosmetics, wellbeing and fragrance company in Nigeria. We are the hallmark of sophistication, luxury makeup, skincare innovation and sublime fragrances.
We are recruiting to fill the position below:

Job Title: Outlet Manager (Female)

Reporting Relationships

Functionally reports into: Head of Retail Operation
Administratively reports to: Head of Retail operation

Job Objective(s)

Overall store management, supervision, and policy implementation including, Sales and inventory management, Employee on the job training, and development, Financial management, Customer service leadership.
Grow sales through the implementation of marketing and merchandising systems
Responsible for the store’s or outlet’s revenue quota.

Duties & Responsibilities
Management:

Lead others and work effectively with store team
Supervise, assign and direct activities of the storeТs team
Effectively communicate information to store team and supervisors in an open and timely manner
Support Store team with actions plans for operational and service improvement
Customer Service:

Assist customers with their questions, problems and complaints
Promote the company’s customer service culture (greet, offer help, and thank)
Provide colleagues personalized customer service feedback and coaching
Handle all customer relations issues in accordance with company policy
Promote a positive shopping experience for all customers
Maintain customer privacy by not sharing customer data without authorization.

Merchandising / Presentation:

Stock shelves
Manage re-order levels & restocking from HQ for the store
Conduct merchandising activities in line with approved brand guidelines
Account for promotional and sales support materials
Organize and execute the display and maintenance of off-shelf merchandise.

Qualification & Experience

Candidates should possess Bachelor’s degree / HND qualification
Must have 3-7+ years of retail store experience.
Experience as store or outlet manager related retail environment and/or Luxury, boutique or fashion related industry experience with a client book is strongly preferred. Experience with retail point of sale system very necessary
Accuracy and attention to detail.
Ability to organize and prioritize a variety of tasks/projects.
Ability to work a full-time flexible schedule, including some early morning and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Required Competencies:

Deep Knowledge of the different product categories & brands
Analytical competencies
Skin types
Strong presentation skills
Negotiation skills
Persuasion Skills
Adept business knowledge
Abilities to organize
Strong written and verbal communication.
Strong problem-solving skills
Bilingual+ English Speaker, Preferred. A polyglot with high fluency in English
Above average Telesales / Phone Skills
IT skills
Customer service skills
Team skills
Excellent communication skills
Time Management skills.

Application Closing Date
30th June, 2021.

How to Apply
Interested and qualified candidates should send their CV to: careers@montaigneplace.com using the “Job Title” as the subject of the email.

To apply for this job email your details to careers@montaigneplace.com


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

To apply for this job email your details to careers@montaigneplace.com


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

Contact us

Montaigne AH Limited

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