Sales / Customer Service Officer

Sales / Customer Service Officer at a Retail Catering Tools & Equipment Brand – Owens & Xley Consults

Owens & Xley Consults – Our client, a Retail Catering Tools & Equipment Brand, is recruiting to fill the position below:

Job Title: Sales / Customer Service Officer

Industry: Catering Equipment & Supplies

Duties and Responsibilities

Monitor and manage customer experiencevia phone calls and in-store.
Receive customers into the store in a friendly and polite manner.
Answer phone calls/online requests with an upbeat yet professional tone.
Provide customers with detailed and updated information about products.
Cross-sell products to customers to boost sales.
Guide customers to shelves carrying products within the store.
Assist customers in-store/online with making product choices that meet their needs.
Empathically & tactically handle all customer complaints while adhering to company policies.
Maintain outstanding store condition and visually appealing retailing standards.
Receive new deliveries into the store.
Stock shelves with products in an aesthetically alluring way.
Keep an eye on inventory levels and restock shelves as needed.
Attach price tags to products on the racks and shelves.
Perform miscellaneous job-related duties as assigned by Supervisor.

Requirements

A Bachelor’s Degree in Marketing, Communications, Sales or any related field.
0 – 2 years experience in Customer Service, Sales, or similar roles.
Knowledge of online customer engagement platforms and channels.
Proficiency in MS Office suite.
Exceptional interpersonal skills and a client-centered approach.
Great organizational and time management abilities.
Excellent communication and problem-solving skills.

Salary
N60,000 / month.

Application Closing Date
31st July, 2021.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@owensxley.com using the Job Title as the subject of the mail.