Client Relationship Executive at Sharpshooters Group
Sharpshooters Group is a leading Professional Multimedia Company located in Port Harcourt, Nigeria with the mandate to help individuals and organizations bring their imaginations to reality in different media platforms such as: Photos, Videos, Graphics Design, 3D Animations and Prints, Web Development and Digital Marketing.
We are recruiting to fill the position of:
Job Title: Client Relationship Executive
About The Job
We are looking to hire an experience Client Relationship Executive to help us keep growing.
As a Client Relationship executive you will deliver great experiences every day for our existing and potential clients.
If you’re hard-working and dedicated, Sharpshooters Studios is an ideal place to get ahead.
Receive customers’ requests by telephone/mail, analyze requests and respond accordingly.
Meet and greet customers in such a manner that makes them feel very welcome.
Establish close relationships with client and understand their needs.
Receive complaints in a polite and professional fashion.
Maintain relationship an existing customer base and follow up on potential customers.
Track and follow-up all customer requests in a timely manner
Work with in-house team to ensure customer orders are fulfilled in a timely manner to meet or exceed customer expectation.
Conduct surveys and solicit customer feedback.
Marketing and Planning:
Digital marketing & Cold calling
Support marketing team in creating and posting content on social media.
Book photoshoots appointment over the phone and/or assist client to book online.
Maintain in-depth and broad knowledge of all company products, services and promotions.
Explain various company services and products to clients and up-sell existing customers where necessary.
Prepare and issue estimates quotations, invoices, receipts as may be required.
General office duties.
Qualifications & Requirements
Minimum of OND in Marketing, Mass Communication, Business, Administration, Sociology, Computer Science or related discipline.
Minimum of 3 years experience in a similar position.
Must possess excellent written and oral communication skills.
Persuasive personality with outgoing positive attitude.
Demonstrated aptitude for problem-solving; ability to listen and determine solutions for customers.
Result driven, timely, innovative with good negotiating skills.
Ability to self-motivate and multi-task, work independently or within a team.
Very proficiency in using Microsoft applications such as Word and Excel.
High proficient in the use of various digital marketing tools and techniques.
Female applicants preferably.
Application Closing Date
How to Apply
Interested and qualified candidates should:
Click here to apply online
To apply for this job please visit docs.google.com.