Front Desk Officer

Front Desk Officer at Sudial and Sons

Sudial and Sons – We are a wholesales trading company looking to expand into ecommerce and new markets. We have been in operation for over 18 years.
We are recruiting to fill the position below:

Job Title: Front Desk Officer

Job Brief

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files
Monitor office expenses and costs
Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements

High School Diploma; additional qualifications will be a plus
1-3 years work experience.
Proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g. fax, printer etc.)
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multitasking abilities
Problem-solving skills
Customer service orientation

Application Closing Date
21st August, 2021.

Method of Application
Interested and qualified candidates should:
Click here to apply online