Customer Service Representative / Call Centre Agent

Customer Service Representative / Call Centre Agent at a Financial Institution – Tribest Corporate Support Limited

Tribest Corporate Support Limited – Our client, a Financial Institution is currently recruiting to fill the position below:

Job Title: Customer Service Representative / Call Centre Agent

Job Responsibilities

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Providing feedback on the efficiency of the customer service process.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Ensure customer satisfaction and provide professional customer support.

Requirements

OND / NCE / B.Sc in any field.
Must not be more than 27 years old.
Good knowledge of MS Office especially Excel and Word.
Exceptional time management, communication, and customer service skills.
High level of accountability, efficiency, and accuracy.
Strong communication and interpersonal skills.

Salary

Very Attractive + Hmo + Pension

Application Closing Date
31st  August, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online