Front Desk Representative

Front Desk Representative at Urban Hive

Urban Hive Nigeria, an IT Hub is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Front Desk Representative

Job Summary

We are looking for a Front Desk Representative to undertake all front desk and clerical duties. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive.
You should be able to deal with complaints and give accurate information.
A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

Keep working areas presentable with all necessary material
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files
Monitor office expenses and costs

Requirements

Familiarity with office machines (e.g. fax, printer etc.)
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation

Compensation
N40,000 – N50,000 monthly depending on experience

Application Closing Date
31st July, 2021.

How to Apply
Interested and qualified candidates should send their CV to: career@urbanhiveng.com using “Front Desk Representative” as the subject of the email.