Admin / Customer Service Officer

  • Full Time
  • Lagos
  • Full Time
  • Lagos

Website Willco Property Management

Admin / Customer Service Officer at Willco Property Management

Willco Property Management is a leading property servicing company, providing service excellence in integrated facilities management, property management and maintenance solutions via our corporate divisions; WPM & WMS.
We are recruiting to fill the position below:

Job Title: Admin / Customer Service Officer

Responsibilities

Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Ensure customer satisfaction by prompt and complete resolution of complaints.
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Compile regular reports on overall customer satisfaction.

Requirements

Must have at least 2 years experience as an administrative or customer service officer.
Must be available for immediate employment.
Must reside around Lekki, Ikate or Ajah.
First Degree from a reputable institution.
Educational Qualification:

BSc Degree in any related discipline from a reputable institution.

Skills:

Excellent interpersonal skill.
Excellent verbal and writing skill.
Strong administrative and organizational skill.
Must demonstrate ability to work effectively under high stress environment.
Must demonstrate ability to interact with and manage key stakeholders.
Must be computer literate (proficient in the use of Word, Excel).
Strong phone contact handling skills and active listening.
Customer orientation and ability to adapt/respond to different types of clients.
Ability to multi-task, prioritize, and manage time effectively.

Application Closing Date
25th April, 2021.

How to Apply
Interested and qualified candidates should send their CV to: careers@willcoonline.com using the Job Title as subject of email.

Note: Only suitable candidates will be contacted.

To apply for this job email your details to careers@willcoonline.com


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

To apply for this job email your details to careers@willcoonline.com


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

Contact us

Willco Property Management

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