SurePadi -
Agent Banking

Provide financial services to customers on behalf of Polaris Bank in your community (serving as an agent under STUDENTHUBNG)

SurePadi Agent Banking

SurePadi is the Agency Banking solution of Polaris Bank Limited. The bank is providing convenient and easy access to banking services through partnerships with existing retail outlets as SurePadi Agents. Are you interested in becoming a SurePadi Agent?

Account Opening

Cash Withdrawals

Funds Deposits

Fund Transfer

Bill Payments

Airtime Vending



  1. Introduce the platform to residents and businesses around you
  2. Build relationships and facilitate agency banking
  3. Conduct and facilitate authorized financial services as listed:
Agent types

Who Can be an agent?

Agents can be any of the following:

Registered Businesses:

The Corporates such as Limited liability companies, Sole Proprietorship, Partnerships, Cooperative Societies, Institutions with large retail chain/distribution network, Petrol Filling Stations  and Dealers in FMCG

Unregistered Businesses

Individuals e.g. Supermarkets, Retail outlets, Distributors of mobile network operators, Business centers, boutiques, provision shops, sport viewing centers and so on.





Commission based per transaction

How it works



Complete your registration form

KYC Documentation

An agent will come to your location to complete the onboarding and KYC requirements

Start Working

Complete your orientation and training, receive your POS device and start transacting!

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  • An Agent is an entity that is engaged by a financial/non-financial institution to provide specific financial services on its behalf using the Agent’s premises.
  • Agents are convenient service points near where customers live and work.

The following are the requirements to be an Agent:

  • Registered or unregistered (individual) primary business
  • Primary business must have been in existence for the past 12months
  • A physical location for the primary business
  • Must have adequate and secure premises.
  • A clean criminal record.

Agents can carry out the following services:

  • Token Withdrawal 
  • Card Withdrawal (Other Banks)
  • Inter and Intra Bank Funds Transfer
  • Bills Payment
  • Airtime Top-up
  • Account Opening
  • Account balance inquiry
  • BVN Enrolment
  • Additional income from carrying out Agent Banking services
  • Branding support from the bank and adequate advertisement to drive footfall to his/her location.  
  • Agent will become more credible and trust worthy in the community.
  • Expanded service offerings and the opportunity to develop deeper relationships with new and existing customers
  • Increased demand for Agents primary business services.

Agents have 2 channels for carrying out transactions:

  • Mobile APP
  • Point of Sale(POS) terminal

Yes, a holistic package has been designed to cover both cash at hand and terminal insurance for Agents.

Let's get started

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